Prices

​

All prices are AUD - Australian currency.

​

Taxes

​

Heart & Stone is not registered for GST, so there are no additional taxes added to the prices you see listed on this site.

 

If ordering from outside Australia, any import duties, taxes and charges that may apply to the buyer's country aren't included in the shipping costs. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these costs will be prior to purchasing.

​

Refund/Exchange Policy

​

I package my shipments very carefully, but in the unlikely event that an item arrives damaged, please advise me as soon as possible. Arrangements will then be made to retrieve the item and organise a replacement. 

​

Whilst I’m sure you’ll be delighted with your purchase, if you feel you’ve made the wrong choice, please contact me as soon as possible and return the item in its original (unworn) condition within 14 days. (NB. return shipping is at your expense.) Once the returned item has been received and checked, I’ll forward you a credit note for the value of the product returned so you can purchase something else in exchange.

 

Please note - due to current delivery time frames, I am unable to accept international returns. Returns from within Australia are still accepted.

​

In all circumstances, it's best to be as sure as you can that the items you order will be 'keepers'.

​

I'm always happy to work with you to solve any issues, so please just get in touch!

​

You can contact me via email - heartandstonejewellery@gmail.com

​

​

Copyright

​

All content including pictures, designs, logos, photography, written and other materials in this store is owned, controlled or licensed by Heart & Stone and is protected by Copyright, trademarks and other intellectual property rights. The content must not be reproduced, modified, republished, uploaded to a third party, transmitted, posted or distributed in any way without the express authorisation of Heart & Stone.

​